Legal

Privacy Policy

A product of Sybrius Systems LLC

Assurlytics is a product of Sybrius Systems LLC ("Sybrius," "we," "us," or "our"). This Privacy Policy explains how Sybrius Systems LLC collects, uses, processes, stores, and protects information when you use Assurlytics, including the Assurlytics website, web application, Chrome Extension, and related services.

Do not enter protected health information into workflows unless that service is expressly designated and configured for PHI use.

Information We Collect

Account information may include your name, email address, organization, professional role, preferences, and subscription information.

Usage information may include features accessed, usage volume, requests made, plan usage, device or browser information, timestamps, and application performance data.

Paid subscriptions may be processed through third-party payment processors such as Stripe. Assurlytics does not need to store full payment card information when payment information is collected directly by the payment provider.

Support and communications information may be retained when you contact Assurlytics for support, feedback, sales, or other inquiries.

Information You Enter Into Assurlytics

Assurlytics may process information users manually enter into product features such as Code Lookup, Claim Scrubber, Denial Help, Policy Research, Payer Intelligence, and AI Coach.

Users should not submit protected health information or other sensitive patient-identifiable information unless and until the applicable Assurlytics service is expressly designated and configured for that use.

Do not enter patient names, dates of birth, medical record numbers, Social Security numbers, addresses, or other directly identifying patient information into features that are designated as non-PHI workflows.

How We Use Information

  • Provide and operate Assurlytics
  • Authenticate users
  • Manage accounts and subscriptions
  • Enforce plan limits and feature access
  • Improve application quality and product performance
  • Detect fraud, abuse, and security issues
  • Provide technical support and service updates
  • Meet legal and regulatory obligations

AI Processing

Some Assurlytics features may use artificial intelligence models or third-party AI infrastructure.

Depending on the feature and configuration, submitted information may be processed by external AI service providers for the purpose of generating the requested output.

Users remain responsible for reviewing AI-generated output before relying on it.

Chrome Extension

The Assurlytics Chrome Extension may communicate with Assurlytics services to provide coding, billing, denial, policy, payer, and other productivity features.

The extension should only request browser permissions required for supported functionality, and Assurlytics does not intentionally collect unrelated browsing activity.

Cookies and Similar Technologies

  • Authentication
  • Session management
  • Security
  • Preferences
  • Analytics
  • Subscription workflows

Third-Party Services

Assurlytics may use service providers for payment processing, hosting, AI processing, authentication, analytics, email delivery, error monitoring, and customer support.

These providers may process information according to their own contractual and privacy obligations.

Data Retention and Security

Assurlytics may retain account and usage information as long as necessary to provide the service, maintain subscription records, comply with legal obligations, resolve disputes, enforce agreements, and improve security.

Assurlytics uses reasonable administrative, technical, and organizational safeguards designed to protect information. No internet-based system can guarantee absolute security.

Your Choices

Depending on applicable law, users may have rights to request access, correction, deletion, restriction, portability, or information regarding processing.

Children and Students

Assurlytics is not designed for children under the age required to independently consent to online services in their jurisdiction.

Student-oriented features are intended for learners in appropriate educational or professional training contexts.

Changes to This Policy

Assurlytics may update this Privacy Policy periodically. When material changes are made, the updated policy and effective date will be posted on this page.

Contact

Questions about this page?

Assurlytics is a product of Sybrius Systems LLC.

privacy@assurlytics.com